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NI License Transfer Request not working?

James_S

New Member
I've sold a duplicate copy of NI Straylight that I have, and when trying to do the License Transfer Request, I can select Straylight ok, and then go on to the review page ok.

I tick the "I agree to the terms and conditions" then press the 'send transfer request to NI button' and then I get a web error message;

Oops, an error occurred!

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I've tried this on different browsers, on a different machine, on my phone and keep getting this error.

I've tried sending a support request to NI, but I've not had any email confirmations about that either.

Any ideas? I presumed this would be a straight forward process ...
 
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