Thank you for the support!
We spend a good amount of time each year updating the existing catalog actually. Just as an example:
2020: Free Kontakt Player updates for existing owners of Talos, Cerberus, Trailer Guitars 2, Legacy, and Jaeger (which also got a content update). This round of updates in itself took up a good portion of the year.
2021: Free Content Update for Nucleus
2022: Free Content Update for Nucleus again and free Kontakt Player updates for existing owners of Photosynthesis, Klavier, and Artifact Reanimate. Another incredibly time-consuming update period, as it meant consolidating 7 products into 3 products with completely different engines all of which had to be reworked.
So just in the last 3 years alone, we did a total of 10 product updates. Totally understandable that people get frustrated once an expectation for an update is set and that is 100% on me (Jan) as I announced it too early and am now paying the price for being all excited about it (and getting ahead of myself). Lesson very well learned haha.
All we can ask for is understanding and patience as we're working away on the next round of updates as quickly as we can (yes, including Areia. I just don't wanna give too much away at this point and get myself in trouble again :D).