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Piano Colors (Native Instruments)

BassClef

BassClef

Senior Member
OK... downloaded/installed (I love it) and working fine EXTEPT FOR...

There is some sort of irregular delay when playing any presets using the arpeggiator. When playing the preset, I get a slight delay or lag after pressing the key, but it's unpredictable and irregular. Sometimes the sound starts immediately with the key press and other times a slight delay. If I turn off the arpeggiator, the sound ALWAYS begins instantly with the key press.

If I record a series of long notes in Logic (like whole notes in each bar) and quantize them, the playback alway plays them exactly on the beat as expected. So this "delay" problem is only when playing live or recording.

Any ideas what is going on here? Anyone else experiencing this?
Click to read more...
 
YES!!!

I had this problem when I bought Piano Colous a few months ago. I thought is was becuse I was running an old Windows 7 set up with underpowered graphics card etc etc (when I contacted Native Instruments they implied that is was the problem with comments about my BIOS being out of date etc etc).

I have since upgraded my WHOLE system and.... I still have the exact same problem - infuriating :-(

Did you have any luck sorting this out - it's an amazing instrument but almost useless becuase of this constant delay/ latency bug.

PS. I'm using Pro Tools and know about the whole 'set up to minimise latency while recording v playback thing' etc etc, but this is not the problem.

Hope you got some answers...?

Cheers
CH
 
Wow. I had forgotten about this post, over two months old, yours is the first response. I have not found a solution and really need to email NI about this. I do love the library and have used it in a few pieces. But that delay issue while playing/recording arpeggiated presets makes using it difficult. It’s as if… every time to press a key, the arpeggiator starts at a different place in the sequence… random.

I use Logic on a Mac, and will reach out to NI today. Others must be experiencing this!
 
Frustrating.... I have created a ticket with NI Support and am awaiting their reply (again - I went through this last time about 4 months ago to no avail...).

Because I've upgraded my whole system I know its not a problem with my capability to run the software etc. I'm pretty sure it's a bug, but then again, others must be able to use it without this happening (?).

Great pity - it has so much potential! - grrrrr

I'll let you know if I miraculously find a solution ;)
 
So it turns out for me the problem was with the Pro Tools session default sample rate that was set at 44.1khz. I doubled this to 88.2khz and everything is working pretty well (fingers tightly crossed....).
Not sure whether you have tried this yet...?

I only found this out by acciend by downloading Abletonm Live Lite to get a comparison amd the default sample rate was really high and Piano Colours worked fine.

Hope this works for you??

CH
 
Hi @BassClef, @Colin Hopkins and other users of NI Piano Colors

I've found this thread while researching Piano Colors.

Has your issue of slight delay / lag in Piano Colors when using the arpeggiator been resolved (or acknowledged by NI) in the meantime? Or have you found a good workaround for it (except increasing the project's sampling rate)?

(What is the current version of Piano Colors visible in Native Access, has it even been updated in any way by NI (except for any NKS update)?)

Thank you for any feedback you could share, and happy new year!
 
I have not used that library in quite some time. I seem to remember contacting NI about the issue. They were very nice but claimed they could not replicate my problems, and could not offer any solution. I know of no updates to the library.
 
I still use the sounds and samples from Piano Colours on a regular basis, but always trigger them with external arpeggiators if I need that function. There was no real solution offerded or even acknowlegement of the issue from NI when I contacted them, so I had to continue with my own work arounds. Shame, the idea behind this 'prepared piano ' instrument was quite unique and it's well sampled etc etc...
 
That's pretty unfortunate. In the walkthroughs there is a good amount of focus on the arpeggiator and the ability to use modulation on it and how unique this all is etc etc. I've been interested in Piano Colors and aside from a Kontakt upgrade, it's one of a few things at most that tempted me to upgrade from Komplete Ultimate 13 to U14 or U14 CE. I ended up passing for now.

Hopefully they will get it fixed
 
Thank you so much for your feedback! Sad to hear that the arpeggiator issue seems unresolved :(

I was also interested to check out Piano Colors (and potentially upgrade Komplete), but will pass for now.

All the best
 
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