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Native Access "not enough space" fixes

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I wanted a single place to list the fix(es) for not enough enough space when installing libraries from Native Access.

not enough space native access.png

MAC:
• Copy stuff from your HD to an external drive with space until you have oodles of free space on your HD. Remember to empty the trash. Copy it back when the library is finished installing.

• If you have free space and need to "trick" Native Access into realize that "purgeable space" is different from "free space" — find a large sample library in one of your external SDD’s and initiate a copy of it TO your system drive. Yes you are telling the Mac to FILL space. Watch Disk Utility. As soon as the space has been purged to accept the file copy (in seconds) Cancel the copy. Voila you have your free space back in a way Native Access can see. They really need to fix this bug and claim the purgable space automatically like other apps can do. Still, this is a very quick work around. (PS: for the Mac naysayers, this is an NI bug not a MacOS bug.) edited from this post by @PhilA

• If you have ever used Time Machine backups on your Mac, try deleting local Time Machine Backups: https://ppolyzos.com/2017/10/20/how-to-manually-delete-local-snapshots-from-time-machines-backups/ or https://www.macworld.com/article/231067/how-to-delete-time-machine-snapshots-on-your-mac.html or

• Another Time Machine "hack" is to stop creating local backups altogether using the Terminal command sudo tmutil disablelocal (you can turn them back on with sudo tmutil enablelocal of course). https://www.howtogeek.com/212207/ho...d-by-time-machines-local-backups-on-your-mac/ (note the article is from 2017 and may not work with your OS)

• Try deleting /private/tmp files: in Finder, Choose Go to Folder... from the Finder's Go menu and provide /private/tmp as the path. NI files should be here. Delete them and reboot.

• If you've tried the above and it it still isn't working, wait a bit (with the computer on) ... sometimes the amount of free space magically changes after several minutes of trying the things above.

Also from @Mike Greene in this post:

this is an issue they're aware of and it does seem to be Mac specific. Here's a page where they explain the problem. Until they fix it (I get the feeling they've been stumped for a while on this one, so it might not be soon), you do indeed need double the size of the library available on your system drive, even if you select a non-system drive as the destination.

I see three options:

1. Temporarily copy something big from the system drive to another drive to clear up space. Install the mystery library, then move your porn folder back to the System Drive and the Mystery Library over to your Samples drive. (Presumably named "Rectum Samples"?)

2. Nag the lazy developer to upload rar files of the library. He's probably already planning to do that, but it's a long process, because his rar app is on an old laptop, so it's kinda cumbersome.

3. Install it on another computer and copy it to the good computer. (Well, "good" except for the puny system drive.)

Note that authorizing the library is separate from installing the library. You have to authorize, but you don't have to use NA to install. So Options 2 or 3 will work, even if your system drive has zero free space, since you can bypass that step. In other words, once you've copied this mystery library to your Samples drive using Options 2 or 3, then open NA, add the serial, skip the "Install" process, and it will ask you to point it to the library's folder.
Click to expand...

MAC & WIN:
• Change the download and install locations to an external drive in Native Access Preferences. In Native Access, click the "person" icon and choose Preferences... set the Download location and Content Location to /Volumes/<your external drive>/Users/Shared — you will need to create these folders if they do not exist on the external drive yet.

~

What else?

I will edit this post to include useful links / steps.
Click to read more...
 
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The only thing that’s worked for me is buying a new 1TB HHD, initialize as usual (mac), then clone my internal to it (serves as a backup too).

Then reboot on the new drive, download the library (plenty of internal space) and make sure it’s on the right SSD, then reboot on the normal internal and use Native Access to locate the libary.

It’s a pain, but nothing else has worked for me. I’m hoping they fix this sometime soon. Have your other options worked? I don’t even use time machine, but have not heard of the other fix.

Needless to say I rarely buy a big library from them anymore, thankfully I have a lot already to choose from. I suppose this is a blessing in disguise.😄
 
X-Bassist said:
The only thing that’s worked for me is buying a new 1TB HHD, initialize as usual (mac), then clone my internal to it (serves as a backup too).

Then reboot on the new drive, download the library (plenty of internal space) and make sure it’s on the right SSD, then reboot on the normal internal and use Native Access to locate the libary.

It’s a pain, but nothing else has worked for me. I’m hoping they fix this sometime soon. Have your other options worked? I don’t even use time machine, but have not heard of the other fix.

Needless to say I rarely buy a big library from them anymore, thankfully I have a lot already to choose from. I suppose this is a blessing in disguise.😄
Click to expand...
How much is free on the cloned drive?

No, my other solutions listed are not currently working.

Looking for more solutions.

I have 196GB free on my boot drive, yet Native Access is still saying I don't have enough, when it requires "only" 135GB ... so, I don't have enough space — even when it appears that I do!

not enough space - even when there is - native access.png
 
Soundbed said:
How much is free on the cloned drive?

No, my other solutions listed are not currently working.

Looking for more solutions.

I have 196GB free on my boot drive, yet Native Access is still saying I don't have enough, when it requires "only" 135GB ... so, I don't have enough space — even when it appears that I do!

not enough space - even when there is - native access.png
Click to expand...
I don’t think you have to clone your boot drive. You just have to create an external boot drive. If you do that with a 1 TB drive, and then boot into the new drive and install and log into native access, you shouldn’t have any issues since you won’t have much on the drive. Depending on how you have native access set up, you may need to move the library where you want it. You’ll also still have to locate the library in the native access that resides on your main boot drive once you’ve rebooted into it.
 
dcoscina said:
I just usually email NI Support for the file and download directly. A bit of a pain but nowhere near as doing the alternate boot drive thing
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jbuhler said:
I don’t think you have to clone your boot drive. You just have to create an external boot drive. If you do that with a 1 TB drive, and then boot into the new drive and install and log into native access, you shouldn’t have any issues since you won’t have much on the drive. Depending on how you have native access set up, you may need to move the library where you want it. You’ll also still have to locate the library in the native access that resides on your main boot drive once you’ve rebooted into it.
Click to expand...
I finally got it working after trying the steps NOW LISTED in the updated original post, including "wait for a while" :rofl: ... after a while my free space jumped from about 200GB free to over 400GB free. :faint:
 
And again the issue on Macs seems largely related to Native Access having to distinguish between "free space" versus "purgeable space" ... https://support.native-instruments....ugh-free-drive-space-to-install-the-products-

and because some of you won't click the link on that page, here is the page from Apple that says "Available storage space includes free storage space and purgeable disk caches (disk space might be both available and used at the same time)." :elephant: :dancer: https://support.apple.com/guide/system-information/see-available-storage-space-syspf9b375b9/mac
 
I just chose an external drive as my download location as well an my content location as I only had ~100gb free on my system drive (this was for S&A landforms). I was surprised it worked so smoothly as reading the posts on here made me think I was in for a nightmare.
 
davidson said:
I just chose an external drive as my download location as well an my content location as I only had ~100gb free on my system drive (this was for S&A landforms). I was surprised it worked so smoothly as reading the posts on here made me think I was in for a nightmare.
Click to expand...
Mac or Win?
 
Mac. My install failed the first time using the boot drive as my download location but went without a hitch when I switched to the external which had ~1tb free.
 
Soundbed said:
MAC:
• Copy stuff from your HD to an external drive with space until you have oodles of free space on your HD. Remember to empty the trash. Copy it back when the library is finished installing.
Click to expand...
Tried with the recent Asian library. Trying to install into the internal drive, with more space than the external sample drive. It simply refuses to install to that drive, because it's the "wrong path".

Paolo
 
ptram said:
Tried with the recent Asian library. Trying to install into the internal drive, with more space than the external sample drive. It simply refuses to install to that drive, because it's the "wrong path".

Paolo
Click to expand...
Wish I could help! There are many solutions to attempt. After one “round” of fighting this, I noticed about three hours later I suddenly had hundreds of gigs free (after doing “nothing”)…maybe waiting could help, too..?
 
i'm glad people are figuring out work-arounds. In my case I replaced a 512 gig SSD that had 130 gig of available space(which should have been sufficient but was a no-go for Native Access) with a 1 tb SSD to install a library.
What i find troubling is NI has made it's Mac based customers jump through hoops with all of these time consuming and possible costly hurdles we have to clear just to download,install and use libraries we purchased.
This hasn't been happening for a week or two this has been going on for quite some time and it seems like NI couldn't care less.
@Native Instruments @Yaron_NI: The good news, NI's failure to address and fix this Mac based install available space issue has helped me avoid buying larger more expensive libraries and partially re-enforced my decision to skip a Komplete 13 Ultimate upgrade last month.
Thanks 👍
 
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Soundbed said:
Wish I could help! There are many solutions to attempt. After one “round” of fighting this, I noticed about three hours later I suddenly had hundreds of gigs free (after doing “nothing”)…maybe waiting could help, too..?
Click to expand...
I tried many solutions that didn't work, and didn't want to pay $179 for software to clean out the mac. Sooo... I bought an external drive, cloned my internal to it (plenty of extra space), booted off that drive, and now I'm downloading to my correct drives. Why does it want to see the full download size worth of free disc space on the internal? I have no clue, since it's not set to the internal.

But I suppose I have to start ignoring NI sales if they are not going to fix this.
 
sorry if these suggestions haven't been helping, friends. I haven't had any issues lately, but I've also purchased another 6TB along the way :(
 
LamaRose said:
request direct links and use "Conduct" which is the new improved Continuata... or Impulse if allowed
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true, anything I can download with direct links or a downloader app is welcome these days. and I do try to use those more recently, as well
 
How is this situation for Mac M1 users? Is an external bootable system drive the way to go?
 
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